Comments on: Lunarpages Support Wiki – Need Your Requests!

By: Joomla (the Manual Install) - Wiki Preview | web-hosting-newsletter.com

Joomla (the Manual Install) - Wiki Preview | web-hosting-newsletter.com — Thu, 28 Aug 2008 14:36:58 +0000

[...] new web hosting wiki. To learn more about the wiki project we have been working on, check out this post with more information. If you have any support topics you would like to see covered in this new [...]

By: Create an FTP Account using cPanel - Wiki Preview | web-hosting-newsletter.com

Thu, 28 Aug 2008 14:35:48 +0000

By: Mitch Keeler

Mitch Keeler — Mon, 28 Jul 2008 11:46:53 +0000

Hi Lloyd, if there are any technical issues we can help you with please feel free to drop in an e-mail to support@lunarpages.com. As far as the feedback goes I have added all of your suggestions to my list here. Thanks!

By: Lloyd

Lloyd — Sun, 27 Jul 2008 08:06:03 +0000

I was able to get my website http://www.myterracehomes to propigate to LP. The explanation on how to do that was fine. Let me stop here and explain that I have not looked at anything relating to LP in any way for several months so if things are different now I appoligise. I became so frustrated that I gave up on my hosting. I watched several tutorials some over and over again. Does anyone else have the problem that the page on the tutorial looks nothing like the page I get to work from? I guess I and I’m sure other beginners would like things explained as if we were young children! I even talked to a rep on the phone. She was very nice and being from the west coast I just loved her sexy southern accent. I think she was from ILL. lol Unfortunatley I still just couldn’t get it. My problem is getting my page uploaded to the www so others can see it. I know it must be something simple that just isn’t clicking in my brain. I let a friend play with my tools and he managed to get my home page up to the www but doesn’t know how he did it. Just my luck, he won’t be explaining it to me. Nore can he do it again.
Please use the same pages we get to use and go REALLY SLOW explaining to us how to do it. Maybe you could put up a page where a tech and a newbe could both see the same page and the newbe could be walked through creating a simple page and upload it.
I think my problem is either a sign in / password erroror. Mabe I am putting stuff in the wrong boxes? I have not been on the LP site or used any of the software for so long now that I can’t really tell you the problem. Just that I can’t post stuff to the World Wide Web. I like all the software and have so many things I want to share. I got tired of paying people to build me sites for my business and having them put in information that is incorect or using the wrong terms. Making promises they don’t keep. I figured I would do it myself. HELP!!!
sorry for the rant

By: Lily Avery

Lily Avery — Sat, 26 Jul 2008 20:17:14 +0000

It’s really a thread to read more of.

By: ivan rosenberg

ivan rosenberg — Fri, 25 Jul 2008 05:56:56 +0000

I’ve been trying for months to transfer my domain to Lunarpages’ registrar. 20 emails later, I’m still working on it. I’d like to see a beginning-to-end FAQ about how to do that for a non-expert, non-technical audience. Each step of the way, I’ve found something new: I need to have the original registrar unlock the domain first, I need to get this or that code and enter it when doing the new transfer. If I’d had all this information to start with, it would have saved several hours of frustration, and I’m sure this topic will come up continually for your new customers.